Customer Service

Evolve Printing - the premier Online Printing Platform

 

 

Shipping & Delivery

Evolve Printing will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Evolve Printing be liable for any consequential or damages resulting from any delay in shipment or delivery.

All Evolve Printing customers agree not to hold Evolve Printing for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Evolve Printing's direct control. Evolve Printing shipment and delivery dates are calculated based upon estimates provided by our suppliers.

Evolve Printing will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

Evolve Printing can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we don't ship to P.O. Boxes.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Evolve Printing will reship the package with corrected address and charge an additional shipping fee for the shipment.

We reserve the right to refuse service without disclosing a reason.
Prices are subject to change without further notice.

 

LIMITATION OF LIABILITY

In no event shall Evolve Printing or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Evolve Printing has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Evolve Printing or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Evolve Printing be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

Returns & Replacements
Any cancellation or compensation given to the customer will be refunded in a timely manner. Please allow up to 10 business days for the monies to be credited to your account.
Customer must notify Evolve Printing within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (at their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite shipping are NOT REFUNDABLE, including for those orders that are returned for any reason.
Ordering

Please review your order prior to submitting. Effective January 1, 2018 Evolve Printing will no longer accept changes to orders that have been placed. We apologize for any inconvenience this may cause. Customer is fully responsible for final proof and layout approval prior to the printing process.

Evolve Printing is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.

 

Payment, Pricing & Promotions
Payment accepted using Paypal with 5.25% paypal fee
Bank Transfer >

For bank transfer, please use following details :
1. Payee Name :Evolve Printing
2. Bank : Maybank
3. Bank Code : 7302
4. Branch Code : 004
5. Swift Code : MBBESGSG
6. Account No : 04041080194

For DBS paylah, please use following details
Mobile : 97588866

For PAYNOW, please use following details
PayNow ID : 53176036K

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